TERMS & CONDITIONS
MEMBERSHIP PROGRAM
strengthened policies
clarified & enhanced benefits
Updated Spring 2026
These Terms and Conditions (“Terms”) govern participation in the membership program administered by the New Mexico Museum of Natural History Foundation (“Foundation,” “we,” “us,” or “our”) for the New Mexico Museum of Natural History & Science. By purchasing, renewing, or using a membership, the member agrees to the following:
1. MEMBERSHIP ELIGIBILITY & HOUSEHOLD DEFINITION
All memberships provided by the New Mexico Museum of Natural History Foundation are designed and intended for use by individuals and families within one (1) household and residing at the same physical address. Each membership must include at least one (1) legal adult, age eighteen (18) or older, designated as the primary member.
All individuals aged eighteen (18) and older must be individually registered and linked to the appropriate membership to receive member benefits, including admission to the New Mexico Museum of Natural History & Science. Memberships and associated benefits are non-transferable and may not be shared, resold, or used by individuals outside the registered household.
Student Member Exception
Memberships may be held by individuals sixteen (16) years of age or older who meet the Student eligibility requirements without the requirement of an Adult Member. Students are eligible only for the Standard Solo category and benefits associated, and may be required to present valid student identification upon request.
2. MEMBERSHIP CATEGORIES & ANNUAL DUES
The Foundation offers memberships in four standard categories, two philanthropic categories, and three Director’s Circle categories with varying annual dues. The Foundation’s membership categories and annual due structure, as of 2026, are as follows:​
STANDARD MEMBERSHIPS
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SOLO
Annual Dues: $75.00
One (1) Adult Member
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DUO
Annual Dues: $100.00
Two (2) Adult Members
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FAMILY
Annual Dues: $125.00
Up to four (4) Members
(max. two (2) adults per Family Membership)
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FAMILY+
Annual Dues: $150.00
Up to eight (8) Members
(max. four (4) adults per Family+ Membership)
PHILANTHROPIC MEMBERSHIPS
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ADVENTURER
Annual Dues: $250.00
Up to eight (8) Members
VOYAGER
Annual Dues: $500.00
Up to eight (8) Members
DIRECTOR’S CIRCLE MEMBERSHIPS
SILVER
Annual Dues: $1,000.00
Up to eight (8) Members
GOLD
Annual Dues: $2,500.00
Up to eight (8) Members
PLATINUM
Annual Dues: $5,000.00
Up to eight (8) Members
​​All membership categories are entitled to Core Benefits, as outlined in Section 4, and a predetermined annual allotment of “Bonus Benefits” (Verus Research DynaTheater Tickets & Museum Admission Guest Passes).
3. APPLICABLE DISCOUNTS
The New Mexico Museum of Natural History Foundation offers limited membership discounts to qualifying individuals in recognition of student status, senior status, military service, and Pre-K–12 educational service. All discounts are subject to eligibility verification and these additional terms:
STUDENT DISCOUNT
Eligible students may receive a thirty percent (30%) discount on Solo memberships only.
Eligibility requirements:
Must be sixteen (16) years of age or older
Must be currently enrolled as a student
Valid student ID may be requested at any time during the membership’s active period
SENIOR DISCOUNT
Eligible seniors may receive a thirty percent (30%) discount on Solo and Duo Memberships only.
Eligibility requirements:
Must be sixty-five (65) years of age or older
Proof of age may be requested at any time during the membership’s active period
MILITARY DISCOUNT
Eligible active-duty service members and veterans may receive a ten percent (10%) discount on any Standard Membership.
Eligibility requirements:
Active-Duty, Retired, or Veteran status
Valid military ID may be requested at any time during the membership’s active period
EDUCATOR DISCOUNT
Eligible educators may receive a ten percent (10%) discount on any Standard Membership. Eligible roles may include, but are not limited to, classroom teachers, instructional staff, administrators, counselors, and other school-based employees. Substitutes, and contractors may be eligible at the Foundation’s discretion if current employment can be verified. Employees of post-secondary institutions, tutoring centers, homeschool programs, or educational vendors do not qualify for Educator pricing unless explicitly approved by the Foundation.
Eligibility requirements:
Currently employed as an eligible staff member at an accredited K–12 institution within New Mexico
Valid school ID may be requested at any time during the membership’s active period
AUTO-RENEWAL DISCOUNT
The Foundation offers an automatic renewal option to provide uninterrupted membership access and administrative convenience. Members who enroll in automatic renewal authorize the Foundation to charge the designated payment method automatically at the time of membership renewal. In recognition of this authorization, eligible memberships receive a five-dollar ($5.00) auto-renewal discount per renewal cycle. The auto-renewal discount applies only to Standard memberships categories for memberships successfully renewed through automatic charges and has no cash value.
Authorization and Billing
By enrolling in automatic renewal, the member authorizes the Foundation to initiate recurring charges to the provided payment method for the applicable membership dues at the time of renewal. Charges will be attempted on or shortly after the membership expiration date, in accordance with the Foundation’s renewal schedule. It is the member’s responsibility to maintain current and valid payment information.
Failed Payments and Termination of Auto-Renewal
If an automatic renewal charge is declined, the Foundation may reattempt the charge in accordance with its payment processing procedures. The Foundation reserves the right to suspend recurring charge privileges, terminate a membership, or refuse future membership in cases of repeated declined charges, invalid payment methods, or payment-related misuse. Memberships with unresolved declined charges may enter Lapsed or Dropped status, without notice, in accordance with the Membership Status Definitions.
Right to Refuse Renewal
The Foundation reserves the right, at its sole discretion, to refuse renewal or terminate a membership if repeated payment failures occur or if continued auto-renewal creates an unreasonable administrative burden. Termination or refusal of renewal does not relieve the member of responsibility for any outstanding balances or dues owed to the Foundation.
Cancellation of Auto-Renewal
Members may cancel automatic renewal at any time prior to the renewal date by contacting the Foundation. Cancellation of auto-renewal does not cancel the existing membership, which remains active through its current expiration date.
4. CORE MEMBERSHIP BENEFITS
All active memberships receive the following Core Benefits:
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Unlimited admission to the New Mexico Museum of Natural History & Science for one (1) year
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Free tickets to the Verus Research DynaTheater every Monday
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20% discount on additional tickets for the Verus Research DynaTheater
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20% discount on all tickets for the Planetarium powered by Meta
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25% discount on first visit to the Museum Store
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10% discount on each visit to the Museum Store
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ASTC Passport Program - Access to 300+ science and technology centers across the globe
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Subscription to email newsletter "The Bisti Beat"
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Member-exclusive previews and early exhibit openings (when and where available)
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Discounts on lectures, expedition trips, and educational camps as available
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Custom member-exclusive sticker each year of membership; plus, receive a Journey Journal booklet to save and display your stickers
Additional benefits may be included in select categories and are subject to availability and change. The Foundation reserves the right to modify Core Benefits, partner programs, and eligibility at any time. Benefit access is contingent upon a membership being in Active status, as defined in Sections 6 & 7.
5. BONUS BENEFITS
Each membership category has been allotted a predetermined number of “Bonus Benefits”—complimentary tickets to the Verus Research DynaTheater and Museum Admission Guest Passes—provided on an annual basis. “Bonus Benefits” are not restricted to use by an active member and can be given to anyone. “Bonus Benefits” are delivered as single-use digital vouchers and can be used on any day the Museum is open to the public. Unless otherwise noted, “Bonus Benefits” and other vouchers will be valid for one (1) calendar year from the date of issue.​​
MEMBERSHIP LEVEL
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SOLO
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DUO
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FAMILY
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FAMILY+
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ADVENTURER
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VOYAGER
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DIRECTOR'S CIRCLE - SILVER
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DIRECTOR'S CIRCLE - GOLD
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DIRECTOR'S CIRCLE - PLATINUM
DYNATHEATER TICKETS
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2
​
4
​
6
​
8
​
10
​
10
​
12​
​
12​
​
12
GUEST PASSES
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1
​
2
​
4
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6
​
8
​
8
​
10​
​
10​
​
10
6. MEMBERSHIP TERM & EXPIRATION
Memberships become effective on the date of purchase or renewal and remain valid for one (1) calendar year.
(For example: a membership purchased on July 1, 2026 will be Active through June 30, 2027, and a membership purchased on July 14, 2026 will be Active through July 13, 2027, and so on.)
7. MEMBERSHIP STATUS DEFINITIONS
For administrative, operational, and member-facing purposes, the Foundation defines membership status as follows:
ACTIVE
A membership is considered Active from the effective date of purchase or renewal through the last day of the expiration month. Active members are entitled to all benefits associated with their membership level.
LAPSED
A membership enters Lapsed status immediately following expiration and remains in lapsed status for a four (4) week grace period. During this period, benefits may be limited or suspended at the Foundation’s discretion. A renewal transaction completed during the lapsed period restores the membership to Active status in accordance with current renewal policies.
DROPPED
A membership is considered Dropped immediately following the conclusion of the four (4) week lapsed period if no renewal transaction exists. Dropped memberships are not entitled to any benefits and require the purchase of a new membership to re-establish Active status.
8. RENEWALS & REJOINING AFTER DROPPED STATUS
Memberships may be renewed prior to expiration, during the lapsed period, or after being dropped. Renewal timing affects membership status and benefit continuity but does not retroactively extend expired benefits unless explicitly stated by the Foundation. Renewals completed after a membership has been dropped are classified as ‘Rejoin’ memberships for administrative and reporting purposes.
9. EXTENSIONS & SPECIAL CIRCUMSTANCES
The Foundation may, at their sole discretion, extend membership expiration dates in response to extraordinary circumstances such as prolonged Museum closures or operational disruptions. Any such extensions apply only to eligible memberships and will be communicated directly to members or publicly posted.
10. MEMBER CONDUCT
Members are expected to comply with all Museum policies and conduct themselves in a respectful and lawful manner while visiting the Museum or attending Foundation-sponsored events. The Foundation reserves the right to revoke membership privileges, without refund, for conduct that endangers people, property, or the visitor experience.
11. CHANGES TO THE MEMBERSHIP PROGRAM
The Foundation reserves the right to modify membership levels, pricing, benefits, expiration rules, and these Terms at any time. Material changes will be communicated publicly through the Foundation’s website or official member communications.
12. PRIVACY & COMMUNICATIONS
Member information is collected and used in accordance with the Foundation’s Privacy Policy. By enrolling, members consent to receive membership-related communications, including renewal reminders, benefit updates, and program announcements. Members may opt out of non-essential communications at any time.
13. REFUND POLICY
Membership dues are generally non-refundable. Exceptions may be granted at the sole discretion of the Foundation in cases of administrative error or other extraordinary circumstances.
14. DELIVERY OF MEMBERSHIP BENEFITS AND MATERIALS
Beginning in 2026, the New Mexico Museum of Natural History Foundation administers membership benefits and communications through a digital-first delivery model.
PRIMARY METHOD OF DELIVERY
Membership benefits, including proof of membership, admission access, and benefit verification, are delivered primarily through a third-party digital membership platform designated by the Foundation. Upon purchase or renewal, members will receive digital access to their membership credentials and benefits through this platform. Members are responsible for providing and maintaining accurate contact information, including a valid email address, to ensure uninterrupted access to digital membership materials.
DIGITAL MEMBERSHIP CREDENTIALS
Digital membership credentials, or digital membership ‘cards,’ serve as the primary and preferred form of proof of membership and may be presented electronically for admission, discounts, and other member benefits. Digital credentials may include, but are not limited to, mobile-accessible membership cards, QR codes, or account-based verification. The Foundation reserves the right to update or change its digital membership platform as needed without materially altering member benefits.
PHYSICAL MEMBERSHIP MATERIALS
Physical membership cards, printed materials, and mailed welcome packets are not provided by default. Physical materials may be issued only upon explicit request and at the discretion of the Foundation, subject to availability and operational considerations. Requests for physical materials may require additional processing time and may not be available for all membership levels.
COMMUNICATIONS AND NOTICES
Membership communications, including renewal reminders, benefit updates, event invitations, and policy changes, are delivered primarily via email or digital notifications associated with the membership platform. Members who opt out of non-essential communications may still receive required transactional or administrative messages related to their membership.
RESPONSIBILITY AND LIMITATIONS
The Foundation is not responsible for access issues resulting from outdated contact information, incompatible devices, or third-party platform outages beyond its reasonable control. Members experiencing access issues are encouraged to contact the Foundation for assistance.
15. GOVERNING LAW
These Terms are governed by and construed in accordance with the law of the State of New Mexico.